QUALIFICATIONS
Experienced
professional in information technology, networking, and system administration. Effective
public speaker and company representative. Confident, creative problem solver
with the ability to work within a team or as an individual. SKILLS
·
TCP/IP, DHCP, VPN, DNS
• Windows Deployment Services ·
Network/System Security &
Administration • OCS 2007 R2 Servers and Clients ·
Citrix and Microsoft Terminal Services • Linux, Macintosh, and Microsoft OS ·
Thin Client/Virtual
Desktop Platforms • Exchange Mail Servers ·
Active Directory
Administration • System Center Configuration Manager EXPERIENCE
Sarcom, Inc.
Senior Systems Engineer
October 2011 - Present http://www.sarcom.com ·
Daily responsibilities at ITT Technical Institute include creating, testing, and deploying software packages with Microsoft System Center Configuration Manager, maintain Active Directory containers and users, create user Exchange and domain accounts, and direct the installation of physical equipment in the data center based on power and networking requirements. ·
Built customized Deployment server using Windows 2008 R2, Windows Deployment Services, and MDT 2012 to rapidly deploy bare-metal servers, desktops, and virtual machines for 700 machine environment. ·
Responsible for Landscape management documentation including diagramming server layouts, P2V conversions with VMware, VMware ESX server installation and configuration. ·
Configure and maintain Kickstart scripts to deploy standardized VMware ESXi installations ·
Train Service Desk Staff to utilize Deployment Server for rapid desktop deployment with Windows 7. ·
Developed strategy for utilizing SCCM 2007 to patch over 300 servers and desktops at ITT Tech Headquarters. ·
Deploy, Manage and maintain over 1100 corporate servers in VMware and Dell PowerEdge hardware environments. RealMed Coporation, Inc.
System Administrator
January 2010 - October 2011 http://www.realmed.com ·
Daily responsibilities include creating, testing, and deploying software packages with Microsoft System Center Configuration Manager, managing Symantec Endpoint servers, maintain Active Directory containers and users, create user Exchange and domain accounts, troubleshoot end-user and server related issues as they arise. ·
Collaborated with Database Administrators to deploy Oracle 11gR2 client to desktops and servers. ·
Responsible for ongoing technical documentation regarding desktop, server, and software configurations. ·
Migrated 200 HP desktops and laptops from Windows XP to Windows 7 Enterprise. ·
Configure and maintain all software patches and updates from Microsoft and 3rd Parties with Microsoft System Center Configuration Manager 2007 R3. ·
Create and maintain standardized Windows 7, 2008 R2, and Red Hat images for deploying new servers and desktops. ·
Configure and maintain Kickstart scripts to deploy standardized Red Hat Enterprise installations ·
Created two-way domain level trust with parent company on Windows 2003 servers. ·
Configured Edge Server to federate Office Communication Server 2007 R2 with parent company. ·
Deploy, Manage and maintain over 300 corporate servers in clustered, Hyper-V environments, and VMware environments on HP Proliant hardware. ·
Deployed and Configured Sharepoint and Project 2010 servers. ·
Configure, support, and maintain Red Hat Enterprise Linux servers for TIBCO Software. Vanguard Professional Staffing, Inc.
Information Technology Administrator
September 2002 – January 2010 http://www.vanguardprostaff.com ·
Migrated Windows 2003 Domain Controller to Windows 2008 R2 and Exchange 2003 to Exchange 2010 ·
Deployed Dell PowerEdge servers featuring Windows 2003 Domain Controller, Exchange 2003, Blackberry Enterprise software, Microsoft Terminal Services, and Norton Antivirus Corporate software for use with Wyse Terminals. ·
Configured and maintained Barracuda Spam filter, and Cisco router, as well as Microsoft VPN server. ·
Developed and deployed high level of security for files, folders, passwords, and user specific quotas. ·
Configure, support, and maintain virtual desktop environments for all users. ·
Troubleshoot end-user and server related issues as they arise. Redeye Distribution
, Inc.
Information Technology Administrator
May – September 2002 http://www.redeyeusa.com ·
Daily responsibilities include backing up Exchange, Citrix, Web, and File Servers, checking Log files for compromises in system integrity, verifying user and group policies in Active Directory, Maintaining LAN/WAN, & resolving any technology issues that may arise during business hours. ·
Upgraded Windows NT 4.0 PDC to Windows 2000 DC and established additional Windows 2000 DC to share replication duties in the event of disaster. ·
Developed and deployed high level of security for files, folders, passwords, and user specific quotas. ·
Implemented Citrix web based services with NFuse 1.5, configured VPN clients and services through Cisco Pix firewall, and provide support to virtual desktop clients. ADDITIONAL EXPERIENCE
Arsenal Digital Solutions, Inc.
Network Operations Administrator
2002 http://www.arsenaldigital.com ·
Daily responsibilities include managing trouble tickets for backup failures and maintenance
notifications, assist partner Network Operation Centers track Service Provisions, provide end-user
support for Linux, and maintain Arsenal Digital’s customized Linux operating systems.
·
Designed customized distribution of Linux based on Red Hat 8.0, designed to help ease the
transition from Windows 2000. Distribution featured applications specific to Arsenal Digital
Operations Technicians.
·
Assisted in the deployment of Request Tracker, an Open Source application used to manage
trouble tickets in the Network Operations Center.
·
Monitored customer backups with Veritas NetBackup & reported any backup failures to Arsenal
Digital’s partners. Also, assisted partners in troubleshooting backup failures.
Linuxgruven.com, Inc.
Corporate Trainer
2000 http://www.linuxgruven.com ·
Trained computer professionals on a vendor-neutral basis, using courseware by Sair Linux GNU.
·
Areas of Linux training included Installation & Configuration, Systems Administration, Networking, and Security
·
Conducted study labs focusing on installation, configuration, and maintenance of Samba, NIS, NFS, DNS, Apache, ext2 file systems, kernels, firewalls, and Scyld Beowulf Clusters.
CERTIFICATIONS AND ACCOMPLISHMENTS
Sair Linux GNU Certified Professional, Administrator, and Instructor (2001). Conducted review sessions on behalf of Sair Linux GNU at Linux World Expo, San Francisco, CA EDUCATION
Bachelor of Science - Communications East Carolina University Emphasis on Radio and Television Broadcasting (3.023 GPA) Greenville, NC May 2000 |