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9328 Haddington Dr W
Indianapolis, IN 46256
919.280.9837
jpowell@jpowell.org
www.jpowell.org


 

QUALIFICATIONS

Experienced professional in information technology, networking, and system administration.

Effective public speaker and company representative.

            Confident, creative problem solver with the ability to work within a team or as an individual.

 

SKILLS

·         TCP/IP,WINS, RADIUS, DHCP                             • Windows Deployment Services

·         Network/System Security & Administration               • Oracle and SQL Management

·         Citrix and Microsoft Terminal Services                      • Linux, Macintosh, and Microsoft OS

·         Thin Client/Virtual Desktop Platforms                       • Exchange Mail Servers

·         Active Directory Administration                               • System Center Configuration Manager 2007

 

EXPERIENCE

RealMed Coporation, Inc.                                                                                           Indianapolis, IN

Information Technology Administrator                                                             January 2010 to Present    

http://www.realmed.com                                                                         

·         Daily responsibilities include creating, testing, and deploying software packages with Microsoft System Center Configuration Manager, managing Symantec Endpoint servers, maintain Active Directory containers and users, create user Exchange and domain accounts, troubleshoot end-user and server related issues as they arise.

·         Migrated 200 HP desktops and laptops from Windows XP to Windows 7 Enterprise.

·         Configured and maintain all software patches and updates from Microsoft and 3rd Parties with Microsoft System Center Configuration Manager.

·         Deploy, Manage and maintain all corporate servers in clustered and Hyper-V environments.

·         Utilize Sun Storage 7410 for network storage across enterprise environment.

·         Migrated Exchange 2007 to Exchange 2010 in clustered Windows 2008 environment.

·         Configure, support, and maintain Unbreakable Linux by Oracle.

 

Vanguard Professional Staffing, Inc.                                                                    Wilson, NC

Information Technology Administrator                                                   September 2002 – January 2010    

http://www.vanguardprostaff.com                                                                         

·         Deployed Dell PowerEdge servers featuring Windows 2003 Domain Controller, Exchange 2003, Blackberry Enterprise software, Microsoft Terminal Services, and Norton Antivirus Corporate software for use with Wyse Terminals.

·         Configured and maintained Barracuda Spam filter, and Cisco router, as well as Microsoft VPN server.

·         Developed and deployed high level of security for files, folders, passwords, and user specific quotas.

·         Configure, support, and maintain virtual desktop environments for all users.

·         Troubleshoot end-user and server related issues as they arise.

 

Redeye Distribution , Inc.                                                                                       Chapel Hill, NC

Information Technology Administrator                                                              May – September 2002     

http://www.redeyeusa.com                                                                       

·         Daily responsibilities include backing up Exchange, Citrix, Web, and File Servers, checking Log files for compromises in system integrity, verifying user and group policies in Active Directory, Maintaining LAN/WAN, & resolving any technology issues that may arise during business hours.

·         Upgraded Windows NT 4.0 PDC to Windows 2000 DC and established additional Windows 2000 DC to share replication duties in the event of disaster.

·         Developed and deployed high level of security for files, folders, passwords, and user specific quotas.

·         Implemented Citrix web based services with NFuse 1.5, configured VPN clients and services through Cisco Pix firewall, and provide support to virtual desktop clients.

 

ADDITIONAL EXPERIENCE

Arsenal Digital Solutions, Inc.                                                                                           Cary, NC

Network Operations Administrator                                                                                             2002    

http://www.arsenaldigital.com                                                                         

·         Daily responsibilities include managing trouble tickets for backup failures and maintenance notifications, assist partner Network Operation Centers track Service Provisions, provide end-user support for Linux, and maintain Arsenal Digital’s customized Linux operating systems.

·         Designed customized distribution of Linux based on Red Hat 8.0, designed to help ease the transition from Windows 2000. Distribution featured applications specific to Arsenal Digital Operations Technicians.

·         Assisted in the deployment of Request Tracker, an Open Source application used to manage trouble tickets in the Network Operations Center.

·         Monitored customer backups with Veritas NetBackup & reported any backup failures to Arsenal Digital’s partners. Also, assisted partners in troubleshooting backup failures.

New Horizons Computer Learning Center                                                                   Bakersfield, CA

Contract Trainer                                                                                                                         2001    

http://www.newhorizons.com                                                                         

·         Trained Microsoft Administrators on Red Hat Linux using courseware provided by New Horizons.

·         Created training lab for students to test skills in the areas of Installation, Networking, and Administration.

·         Prepared daily lesson plans, quizzes, and lab exercises to reinforce concepts from courseware.

Linuxgruven.com, Inc.                                                                                                    Denver, CO

Corporate Trainer                                                                                                                   2000    

http://www.linuxgruven.com                                                                         

·         Trained computer professionals on a vendor-neutral basis, using courseware by Sair Linux GNU.

·         Areas of Linux training included Installation & Configuration, Systems Administration, Networking, and Security

·         Conducted study labs focusing on installation, configuration, and maintenance of Samba, NIS, NFS, DNS, Apache, ext2 file systems, kernels, firewalls, and Scyld Beowulf Clusters.

 

CERTIFICATIONS AND ACCOMPLISHMENTS

Sair Linux GNU Certified Professional, Administrator, and Instructor (2001).

Conducted review sessions on behalf of Sair Linux GNU at Linux World Expo, San Francisco, CA

 

EDUCATION

Bachelor of Science - Communications East Carolina University

Emphasis on Radio and Television Broadcasting (3.023 GPA) Greenville, NC May 2000